Terms & Conditions

Welcome to KidcoMart! By accessing or using our website, you agree to abide by our Terms and Conditions outlined below. Please read these carefully. If you disagree with any part, please refrain from using our services.

1. General Information

KidcoMart is an online store for kids’ toys and products, based in Pakistan. All products are sold with the intention of providing fun, safe, and engaging items for children.

2. Payment Terms

We currently offer Cash on Delivery (COD) as our only payment option for all orders within Pakistan. Payment is collected at the time of delivery.

3. Order Placement and Confirmation

  • Order Processing: Orders are typically processed within 24-48 hours of placement. You will receive an email or SMS confirmation upon placing your order.
  • Right to Cancel Orders: KidcoMart reserves the right to cancel orders due to stock unavailability, errors in product details, or any issues with order verification. If your order is canceled, we will notify you promptly.

4. Delivery and Shipping

  • Delivery Area: We currently deliver across Pakistan.
  • Delivery Time: Orders are generally delivered within 3-7 business days, depending on the delivery location.
  • Shipping Fees: Standard delivery is free on all orders unless otherwise specified. Any changes to delivery fees will be communicated at checkout.
  • Unsuccessful Delivery Attempts: If a delivery attempt fails due to incorrect address information or recipient unavailability, the order may be canceled.

5. Return and Exchange Policy

  • Eligibility for Returns: You may return items within 7 days of delivery if they are damaged, defective, or incorrect. To initiate a return, please contact us via email at kidcomart@gmail.com
    .
  • Return Conditions: Returned items must be in their original packaging, unused, and with all tags intact.
  • Non-Returnable Items: Certain items may not be eligible for return, such as clearance items or personalized products.
  • Exchange: Exchanges are subject to product availability. If the item is not available, a refund or store credit may be offered.

6. Product Information and Pricing

  • Accuracy of Information: We strive to provide accurate product descriptions, images, and prices. However, we cannot guarantee that all information is error-free.
  • Price Changes: Prices are subject to change without notice. If an error in pricing occurs, we reserve the right to cancel orders placed at the incorrect price.

7. Intellectual Property

  • All content on KidcoMart, including logos, product images, descriptions, and site design, is the property of KidcoMart and protected by copyright and trademark laws.
  • Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

  • KidcoMart is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • By using KidcoMart, you agree that your use of our services and products is at your own risk.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

  • KidcoMart reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of our website after changes implies your acceptance of the new terms.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from these terms shall be resolved within the jurisdiction of Pakistan.

12. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact us at:
    Email: kidcomart@gmail.com